789abc Privacy Policy

Introduction and Scope

789abc ("we", "us", or "the platform") operates a safe and reliable online betting and casino service for Bangladeshi users. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information when you use our website, mobile application, or any related services.

By using this site or registering an account you are agreeing to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services. Contact us directly if you have any questions.

What Information We Collect

789abc collects various types of information that we need to provide our services properly and to improve your experience. The categories of information collected are listed below:

2.1 Registration and Identity Information

When you create an account on 789abc, we collect the following information:

• Full name and date of birth (for age verification — persons under 21 cannot use the service)
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)
• Login credentials (username and password stored in encrypted form)

2.2 Financial and Transaction Information

To process deposits and withdrawals, we collect the following information:

• bKash, Nagad, Rocket, Upay, or bank account numbers
• Transaction amounts, dates, and times
• Transaction reference numbers and payment method details
• Balance history and win/loss records

2.3 Automatically Collected Technical Information

The following information is collected automatically while you browse our site:

• IP address and device identifier information
• Browser type, operating system, and device model
• Page visits, click patterns, and session duration
• Cookie and local storage data
• Referral source information

How We Use Your Information

789abc uses the information collected about you only for specific and legitimate purposes. We never use your information in unnecessary ways or without permission.

3.1 Service Operation and Improvement

• Creating, managing, and maintaining your account
• Processing deposit, withdrawal, and betting transactions
• Providing bonuses, promotions, and cashback offers
• Monitoring and improving platform performance

3.2 Identity Verification and Security

• Preventing registration by persons under 21
• Detecting fraudulent activity and money laundering
• Ensuring account security and preventing unauthorized access
• Resolving disputes and meeting legal obligations

3.3 Communication and Support

• Sending important account updates and security notifications
• Providing customer service and resolving complaints
• Sending relevant promotional information with your consent

Information Sharing with Third Parties

789abc shares your information with third parties only in the following limited circumstances. Your information is kept secure in every case.

4.1 Payment Processors

The financial information required to complete transactions through bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment gateways. These providers operate under their own privacy policies.

4.2 Technology and Service Providers

We work with trusted technology partners for game operation, data analysis, and technical support. These partners access only the information they need, under strict confidentiality agreements.

4.3 Legal Obligations

If your information must be disclosed due to a court order, a lawful request from a government authority, or a legal process, we are required to comply. In such cases we disclose only the information legally required.

4.4 Business Transfers

If 789abc undergoes a merger, acquisition, or asset sale in the future, user information may form part of the transferred assets. You will be notified in advance in such cases.

Cookies and Tracking Technology

789abc uses various types of cookies and similar technologies that help improve our website's performance and personalize your browsing experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They keep your login session active, store security tokens, and remember your preferences. Disabling these cookies will prevent the site from working properly.

5.2 Analytics Cookies

We use analytics cookies to measure site usage anonymously. This information helps us understand which pages are visited most and where users are encountering problems.

5.3 Cookie Controls

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may prevent you from logging into your account.

Data Security Measures

789abc uses industry-standard security technologies and practices to protect your personal and financial information. Our security infrastructure is continuously monitored and improved.

6.1 Encryption and Transmission Security

• All data transmissions are secured using 256-bit SSL (Secure Sockets Layer) encryption
• Financial information is stored using banking-grade encryption
• Passwords are never stored in plain form — they are stored only in hashed and salted form

6.2 Access Controls

• Only authorized personnel have access to your information
• Each employee's access is limited to what their role requires (Least Privilege Principle)
• All account access is logged and audited regularly

6.3 System Monitoring

• Around-the-clock system monitoring and intrusion detection systems are active
• Regular security assessments and penetration testing are carried out
• Data backups are stored on secure, encrypted servers

Data Retention Period

789abc retains your information only for as long as it is needed to provide services and meet legal obligations.

7.1 Information for Active Accounts

All registration information, transaction records, and game history are retained for as long as your account remains active. This information is necessary for managing your account and resolving disputes.

7.2 After Account Closure

Even after an account is closed, certain information must be retained for a defined period for legal reasons. Financial transaction records may be kept for an extended period as required by law. After that period the information is securely deleted or anonymized.

7.3 Technical Logs

Server logs, system events, and security-related logs are generally kept for a limited period, unless a longer retention period is required for an investigation.

Your Rights and Choices

789abc believes you should have full control over your own information. Your rights are described below:

8.1 Right to Access Your Information

You may request to view all personal information we hold about you at any time. We will provide the information within a reasonable time after receiving your request.

8.2 Right to Correct Your Information

If you believe any information we hold about you is incorrect or incomplete, you may request a correction. Contact us via live chat or email.

8.3 Right to Close Your Account

You may request to close your 789abc account at any time. After closure your outstanding balance will be settled and all information except what is legally required will be deleted.

8.4 Right to Withdraw from Marketing Communications

If you no longer wish to receive our promotional emails or messages, use the "Unsubscribe" option in any communication or contact us directly. Transaction-related and security notifications will continue.

Minor Protection Policy

789abc strictly prohibits providing services to persons under 21. Our age verification system ensures that minors cannot create an account or play on our platform.

If we learn that information about a minor has been collected, we will immediately close that account and delete all related information.

If you believe a minor is using our site, please contact us immediately.

Policy Changes and Updates

789abc may change or update this Privacy Policy from time to time. Changes may be prompted by legal developments, the introduction of new services, or the need to further improve protection for our users.

10.1 Notice of Changes

For significant changes we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a pop-up notification when you log into the site
• Updating the "Last Updated" date at the top of this page

10.2 Continued Use After Changes

If you continue to use 789abc after an updated Policy is published, it will be considered that you have agreed to the new Policy. If you do not agree with the new Policy, you have the right to close your account.

Contact Us

If you have any questions, concerns, or requests about the Privacy Policy, please contact us. Our dedicated support team is always ready to assist you in Bengali.

• Live Chat: 24/7 direct Bengali support — the fastest way to reach us
• Email: [email protected]

We believe in responsible gaming. If you experience any issues related to gambling, please visit our Responsible Gaming page.